Nido privacy policy

Who is responsible

Nido is an application for communities (apartment buildings and gated communities) that sorts out who comes in and who gets notified. It is offered by Atheris. You can write to them at hola@atheris.com.ar.

What data we use and what for

• Your email

  What for

  To create your account and send you the code to sign in

  Who sees it

  You and your community’s administrators

• Your unit and your community

  What for

  To know whom to notify when someone rings the doorbell

  Who sees it

  You, the others in your unit, the administration and the front desk

• Doorbell messages and messages between residents

  What for

  So that the visitor and your unit can communicate

  Who sees it

  The people in the conversation and the front desk

• Photos attached by a visitor

  What for

  So that you know who is at the door

  Who sees it

  Your unit and the front desk

• Unit contact (name, email, phone)

  What for

  So that the administration can reach the unit

  Who sees it

  The community’s administration

• License plates of authorized vehicles (entered by the resident)

  What for

  So that the front desk knows which vehicles may enter

  Who sees it

  Front desk and administration

• Code to notify you on your phone (notifications)

  What for

  To notify you of a doorbell or a message

  Who sees it

  Nido and your phone’s notification service

• How you arrived at the app (install referrer)

  What for

  To open the invitation your community sent you

  Who sees it

  Only the app, on your phone

What permissions the app asks for

• Camera: to scan your unit’s invitation QR code. It does not take or store photos.
• Fingerprint or face: to unlock the app. The data stays on your phone and does not leave it.
• Vibration: a short alert when a doorbell or a message arrives. It does not record audio.
• Internet: to talk to Nido’s server.

We do not use your location or your microphone. There is no advertising.

Who we share data with

We do not sell data. We use providers who process it on our behalf, only for what Nido needs: storing the data and verifying your identity, sending you notifications on your phone and sending you emails.

How long we keep it

• The photos attached by a visitor are deleted after 30 days.
• The name and phone number left by a visitor are deleted after 30 days.
• Doorbell messages are visible in “Messages” for 24 hours and then move to the history, which shows the last year.
• The community’s activity logs (who did what in the administration) are kept for one year.
• The anonymous statistics on the use of the visitor web page are deleted after 90 days.
• Your account and your personal data are kept until you delete it or until the community removes you.

Your rights

You manage your data from the app, and deleting your account too: Delete your account.

To ask about or request changes to your data, write to us at soporte.nido@atheris.com.ar.

What we cannot delete on our own

• The text of a message may contain personal data that you wrote (a name, a phone number). When you delete your account the message stays signed “Deleted resident”, but the text remains.
• A unit contact entered by the administration with only a name or a phone number (without your email) is something we cannot recognize as yours: ask the administration to delete it.

Security

Communications travel encrypted (HTTPS). In the app you sign in with a code sent to your email; in the admin console, with your email and a password.

Minors

Nido is for adults.

Changes

If we change this policy, we publish the new version here with its date.